Propane FAQ
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Frequently Asked Questions
You can call us at 703-339-2800 or you can contact us through this website. We will walk you through setting up your account.
Yes, we do! We deliver to commercial and residential customers alike.
You either need to own your tank or have a tank that has been installed by Elite Power and Energy Corp. If another propane supplier owns your tank please call us to discuss your options.
We offer both Will Call and Auto-fill options for delivery. Will Call clients monitor their own propane levels and call us to schedule a delivery once their propane level dips below 40%. Auto-fill customers do not need to call as Elite will monitor and fill the tank before the fuel level is too low.
If you own your tank, you may choose any supplier to fill your tank. Auto-fill customers may simply notify us to suspend their delivery.
Of course, we’d love to! Call Elite today to discuss sizes, location of installation and pricing.
We accept checks and credit cards including Visa, Mastercard, Discover, and American Express.
The size of the tank you install will depend upon the number of propane appliances in your home and your usage. We’ll help you determine your needed tank size based on those factors.
Generally, you do not need to be home to receive a delivery. If you have completely run out of gas, or need a safety check, you will need to be at home. Otherwise, we only need to access the tank on the exterior of the home which would not require you to be there if automatic payment has already been established.
Our delivery technician will leave a delivery receipt for you in your door.
The Propane Education & Research Council (PERC) was formed to promote the safe, efficient use of odorized propane gas as a preferred energy source. PERC is committed to educating the public about propane and propane safety. To contact PERC, call 202-452-8975 or visit the PERC website at usepropane.com.
